Your Questions, Answered

  • Choose the cleaning plan that suits your home and we will schedule regular visits each month. Your subscription renews automatically so your home stays consistently clean without needing to rebook.

  • Yes. There are no long term commitments. You can cancel your subscription at any time and make changes to your plan whenever your needs change.

  • Yes. Our Fresh Flex service allows you to book a 2 hour cleaning block with no subscription required. Perfect for occasional support or trying our service before committing.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Absolutely. Every member of the Fresh So Clean team is DBS checked, carefully selected, and committed to delivering professional and trustworthy service in your home.

  • Not at all. Many customers choose to provide access instructions and return to a freshly cleaned home. Whatever works best for you.

  • Yes. Our team arrives fully equipped with professional cleaning products and equipment unless you would prefer us to use your own.ion

  • Yes. Fresh So Clean is fully insured for complete peace of mind.